Reliance JIO SIM card: Everything you need to know!

Reliance JIO SIM card: Everything you need to know!

Reliance JIO SIM card: Everything you need to know!

jio sim card

Reliance Jio is among India’s leading telecom companies, offering low-cost options. Users can choose from prepaid and postpaid plans, as well as broadband and other options.

According to a report from TRAI, before Jio, there were 956 million telecom subscribers in India. After Jio, there was an increase of 28% which brought the numbers to more than 1200 million subscribers. Mukesh Ambani also reportedly said that before Jio, it took older telecom giants 25 years to build 2g, but only 3 years for Reliance to build 4g SIMs.

With low internet cost, and easily available SIMs, Jio made lives easier and the internet more accessible to everyone in the country. In this article, we will tell you everything you need to know about your Jio sim card. Read on to find more!

How to buy a Jio SIM offline?

Purchasing a Jio Sim offline is very easy; you have to go to any Reliance Digital shop or any nearby mobile network shop with your Identity Card and passport size photo. The worker there will first verify the identity proof you brought and ask for personal details like Your name, address, etc.

The shopkeeper will ask you to install the My Jio app; after the successful installation of the app, the shopkeeper will provide you with the Jio Sim. Once the Sim is placed on the mobile phone, it will take a maximum of 4 hrs for the services to start working. Besides the Reliance Digital store, any retailer shop which has the license to sell Jio Sim can sell the Sim to the customers.

Related: What should you know about Jio Data Booster – An emergency data loan?

How to buy a Jio SIM online?

Those who cannot go out to buy the Sim can order a Jio Sim online now.

All you need to do is open the Jio app and later on enter your name and mobile number; an OTP will be sent on that number; once you enter the OTP, enter your home address, Postal zip code, and flat/house number and place the request for a new sim.

After the request is placed, you have to pay the delivery charges, which is quite a nominal amount, and you will receive the sim on certain days as mentioned in the confirmation message sent on your number.

Cost Of The Jio Sim Card

It is hard to believe, but it is true Jio Sim cards are free of cost, that means you don’t have to pay any money for buying Jio sim, all you need to do that is purchase a plan to activate your sim, and that’s it you don’t have to pay any money to buy the new Jio Sim. This year Jio has launched a new plan where the new Jio sim card price 2021 is at the cost of Rupees 200 only, but the benefits have been increased.

Related: Jio Business Solutions – Corporate, Tariff plans and bill payments

How To Block Your Jio Sim

If you have lost your sim or have damaged your sim for some reason, all you need to do is call on the Jio helpline number 199 from your Jio Sim. Suppose your mobile phone is lost and you have to block your Jio Sim, there are three ways to do that:

  1. You can call on the Toll-Free number 1800 88 99999 from any other Sim and request customer care to block your sim. They will request your name, date of birth and other information like your postal code and the year in which you purchased the Sim and after this, they will block your Sim.
  2. Besides that, you can send a message; you can message START 0 at 1909, which will prompt the DND system on your SIM. For a quick prompt, you can directly call at 1909, and the Sim will automatically be blocked.
  3. Other than the options mentioned above, you can email Jio Customer care regarding blocking your Sim at [email protected]

Related: How to get Jio fiber connection in your area?

How To Deactivate Your Jio Sim?

If due to any reason you have to deactivate your Jio Sim, you need to call at 198 and request for deactivation of your Sim card.

Besides that, you can visit any Jio care store near you and tell the employee there to deactivate your sim. They will ask you some questions about why you want to deactivate your sim? If there are any problems with their service or if they need to improve something. It’s more like feedback to improve their services in the future. After all these questions, they will deactivate your sim.

Related: How to port from Jio to Airtel?


This is all you need to know about the Jio sim card and their plans. If you think we have missed something, feel free to comment down below. If you want to have access to more such information on a regular basis, subscribe to Selectra and get all the information delivered on your email regularly!

Frequently Asked Questions

Which number to call to complete the tele verification process of my new Jio SIM?

You have to call 1977 from your Jio SIM to complete the tele verification process.

Can I choose my Jio mobile number?

Jio itself does not provide any fancy or customized mobile numbers for its customers, but your nearby or local agencies can assist you with that.

Why can I not make any calls from my Jio SIM?

  1. Make sure the network settings on your device are set correctly.
  2. Complete the tele verification process, if not done.
  3. Make sure you are getting the proper signal on your mobile phone.
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