Hathway Broadband: Plans, Benefits, & Customer Care In 2023

Hathway Broadband: Plans, Benefits, & Customer Care In 2023

Hathway Broadband: Plans, Benefits, & Customer Care In 2023

hathway broadband plans

Hathway Cable & Datacom Limited is a leading Multi System Operator as well as a cable broadband service provider in India. They aim to be the single point access provider, who brings a bulk of entertainment, information and services to your homes as well as office spaces. Hathway Broadband is available in 21 cities in India, of which Hathway Broadband in Pune, Chennai and Bangalore are extremely popular.

  • Hathway Awards & Recognitions
  • Best MSO by Indian Telly Awards (nine times)
  • Star News Brand Excellence Awards for Brand Excellence in Digital Products for Internet Services in 2011
  • Voted as one of the Best Managed Media companies in Asia in the year 2013

Welcome to Hathway Broadband Services

Being the first Indian Cable ISP, Hathway brought a revolution in the usage of the internet. Customers were astounded by the truly exciting experience of enjoying high-speed broadband services in the comfort of their homes.

Business establishments embraced the new technology of high bandwidth of Hathway cable infrastructure as they could process huge amounts of data transmission within seconds. Hathway rose as an excellent broadband and internet service provider within no time.

Did You Know? Hathway is a Pan India ISP license holder and also holds the honour of being the first cable tv service provider that offered High-speed broadband plans across the selected cities. One of their ventures that has soared to success is the introduction of Hathway broadband plans

Available Hathway Broadband Internet Plans

Hathway broadband plans offer Information, Entertainment and learning on one platform. Now you can enjoy your favourite songs, download games, stream videos and upload your lovely memories at lightning speed.

The advanced technology makes it possible for consumers to enjoy an internet speed of up to 100 Mbps allowing a no-buffering experience. The best part is that you can connect multiple devices at the same time and still experience smooth connectivity.

Hathway comes with two sets of broadband plans. The details of each have been described below. The two categories are as follows:-

  1. Best Broadband Deals for Home
  2. Broadband service for your Business

Hathway Best Broadband Deals for Home

Take a look at the prepaid Plans provided by Hathway. You can visit their website to check their availability and pricing options in your city.

We’ve also provided a list of the plans for the top cities mentioned below:

  • Delhi & NCR
  • Bangalore
  • Chennai
  • Pune
Hathway Broadband Plans Delhi & NCR
Plan NameNEW HD ELITELP Community_50MBGPON_SuperBlast _ULTDGPON Premuim_ULTDGPON Super premium
Speed80 Mbps40 Mbps100 Mbps150 Mbps200 Mbps
FUP(Monthly)1000 GB1000 GB1000 GB1000 GB1000 GB
Post FUP5 Mbps5 Mbps5 Mbps5 Mbps5 Mbps
Subscription Charges for 3 months (Rs)Rs 1647Rs 1497Rs 1647Rs 2247Rs 1497
Subscription Charges for 6 months (Rs)Rs 3294Rs 2994Rs 3294Rs 4494Rs 2994
Subscription Charges for 12 months (Rs)Rs 6588Rs 5988Rs 8988Rs 5988
Hathway Broadband Plans Bangalore
Plan NameBlazeGPON Dual BandPower 200
Speed100 Mbps150 Mbps200 Mbps


Wi-Fi RouterDual Band Router Free to UseDual Band Router Free to UseDual Band Router Free to Use
Subscription Charges

(Rs) 1 Month

Subscription Charges

(Rs) 2 Months

Rs 1500Rs 1698Rs 1858
Subscription Charges

(Rs) 3 Months

Rs 2250Rs 2547Rs 2787
Subscription Charges

(Rs) 6 Months

Rs 4500Rs 5094Rs 5574
Subscription Charges

(Rs) 12 Months

Rs 9000Rs 10188Rs 11148
Hathway Broadband Plans Chennai
Plan NameGPON 300GPON 200Premium unlimited 150Chennai Hybrid 150
Speed300 Mbps200 Mbps150 Mbps150 Mbps


Wi-Fi RouterDual Band Router Free to UseDual Band Router Free to UseDual Band Router Free to UseDual Band Router Free to Use
Hybrid BoxNANANAHybrid Box Free to use
Subscription Charges

(Rs) 1 Month

Rs 1400Rs 849Rs 800Rs 849
Subscription Charges

(Rs) 2 Months

Rs 2800Rs 1698Rs 1600Rs 1698
Subscription Charges

(Rs) 3 Months

Rs 4200Rs 2547Rs 2400Rs 2547
Subscription Charges

(Rs) 6 Months

Rs 8400Rs 5094Rs 4800Rs 5094
Subscription Charges

(Rs) 12 Months

Rs 16800Rs 10188Rs 9600Rs 10188
Hathway Broadband Plans Pune
Plan NameHD 2 Stream – 50 MbpsHD ELITE–50 MbpsSPL HD4 StreamGPON_SUPERBLASTGPON_PREMIUM Dual routerGPON_SUPERPREMIUM Dual router


50 Mbps50 Mbps50 Mbps100 Mbps150 Mbps200 Mbps
FUP(Monthly)300 GB500 GB1000 GBUnlimitedUnlimitedUnlimited
Post FUP1 Mbps2 Mbps3 Mbps5 Mbps5 Mbps5 Mbps
Subscription Charges for 3 months (Rs)Rs 2399Rs 2549Rs 2835Rs 2247Rs 2697Rs 2997
Subscription Charges for 6 months (Rs)Rs 4599Rs 4949Rs 5419Rs 4494Rs 5394Rs 5994
Subscription Charges for 12 months (Rs)Rs 8799Rs 9349Rs 10395Rs 8988Rs 10788Rs 11988

Hathway Business Broadband Connectivity

The Hathway packages for business people offer several services that are suitable for the requirements of different business clients. There is a dedicated fiber connection that provides excellent internet services. The two services offered include:-

1. Fiber Internet Services

  • Dedicated Fiber Internet Connection:
  • Dedicated fiber Internet services:
  • Most suitable for MNCs, BPOs, Call Centers, Telcos and other organizations running latency-sensitive applications.

2. Multi-Office Connectivity

  • Gold (SME PLANS) Connection
  • Contended (1:1) dedicated Internet broadband services
  • Most Suitable for MNCs, Large Corporates, Software Companies etc.

FYI Hathway Business Broadband plans are currently available only in Mumbai

Hathway Business Broadband plans- Mumbai
Plan NameSuperblast 50 MbpsNew HD 4 Advance 50 MbpsSuperblast 50 MbpsSuperblast 50 MbpsSuperblast 50 Mbps
Speed50 Mbps50 Mbps50 Mbps50 Mbps50 Mbps
FUP(Monthly)125 GB300GB600GB1000GB1500GB
Post FUP2 Mbps2 Mbps4 Mbps6 Mbps8 Mbps
Subscription Charges for 1 month (Rs)

Rs 1100

Rs 1900

Rs 2400

Rs 4200

Rs 6500

Subscription Charges for 3 months (Rs)

Rs 3297

Rs 5400

Rs 7200

Rs 12600

Rs 17999

Subscription Charges for 6 months (Rs)

Rs 6245

Rs 10800

Rs 13300

Rs 23300

Rs 33900

Subscription Charges for 12 months (Rs)

Rs 12090

Rs 21600

Rs 26400

Rs 46200

Rs 65999

Check Out Airtel Xstream Fiber!

How To Make A Hathway Broadband Bill Payment

Hathway Broadband makes sure that the customers are in no way inconvenienced while making their payments. For this they have cleverly devised the below methods to offer a hassle-free experience:-

  • Online Payment :

    You can easily make a Broadband online payment by the link-http://payonline.hathway.com/HathwayPG/QuickBill/QuickBill.html

  • Collection box :

    You can deposit a cheque at the nearest Hathway Dropbox or Relationship centres, Monday to Friday between 10 am to 6 pm

  • Doorstep Payment pick-up :

    All you have to do is make a request by choosing “Cheque Pick up” at their website.

  • Or send an SMS and type your ISP_Renew Account Number to 575759.

    An executive will be sent to collect your payment. This option charges Rs 100/- plus taxes for the pick-up.

Quote By Mr Rajan Gupta, Managing Director, Hathway

Wi-Fi is the oxygen for digital homes and our mesh routers can blanket a home with great coverage. With demand for 4K OTT entertainment, online gaming and Internet of Things applications on the rise, it’s necessary for us to provide ultra-high-speed connectivity to our consumers. Chennai is one of the fastest-growing markets for broadband and content consumption. Hathway is delighted to offer this service, which is a first in India and Chennai will be the first market to receive this service.”

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What Are The Documents Required For Hathway Broadband Connection

The documents that are to be submitted along with CRF (customer request form) are listed below:

  • Photo ID Proof
  • Address Proof
  • Passport size photo

Terms & Conditions Involved

There are a few terms and conditions that you should pay attention to before subscribing to a Hathway plan. We have listed the important points to note, right here:

  1. CPE-Modem Rental charges are applicable on select plans.
  2. The download speed indicated is only up to our ISP node.
  3. Speed and Data usage limits are subject to Hathway’s Fair Usage Policy
  4. Kindly contact your nearest Hathway branch offices for area-specific plans/schemes & SME / Corporate Services.
  5. Installation charges and taxes are extra as applicable.
  6. Certain plans/schemes are available in select areas only.

Hathway enjoys a subscription of over 11 million subscribers. Out of these, 430,000 have opted to use to enhance their internet experience. Hathway broadband customer care provides 24* 7-lifetime support to these happy customers who are considered as family.

Compare Broadband Providers!

How To Contact Hathway Broadband Customer Care

Hathway takes pride in dealing on a personal basis with all its customers. Each customer is treated equally as important. They have from the start offered 24*7 customer support to ensure that their services are completely satisfactory. Kindly find the customer service centres details from the table below:-

CityNew Customer Sales helplineExisting CustomerBroadband Helpline No
Mumbai022- 68768200022- 68768200022- 68768200/ 1800 419 3114
Delhi9167114444/022-437646009167114444/022-437646009167114444/022-43764600/ 1800 419 3114
Kolkata033-40302444NA033-40302444/ 1800 419 3114
Chennai044-40284028044-40284028044-40284028/ 1800 419 3114
Bangalore080-40161616080-40161616080-40161616/ 1800 419 3114

If you’re facing any challenges with your broadband connection, right from Hathway broadband login to connectivity issues, you can contact their customer care service through Email.

For Hathway Broadband-Related Enquiries Email id: [email protected]

Benefits of Hathway Broadband Services

The Hathway subscriber gets the service through a cable network on his /her PC or a corporate LAN via a cable modem/router. The fibre-optic network and Internet Node & Data centre has certainly enabled an effective and reliable broadband service. In fact, Hathway Broadband in Chennai is one of the most used internet service providers.

Hathway Broadband Services are highly beneficial to subscribers. Here are some of the main advantages you get:

  • Faster Wi-Fi at home & Business
  • Surf streaming and sharing on multiple devices
  • Minimum of 50 Mbps speed
  • 24*7 customer service
  • Reliable service round the clock
  • A Wi-Fi Router Free* for using
  • No Monthly rentals
  • No installation charges for the Wifi router
  • Best Broadband Deals/plans for your Home with speed up to 50mbps
  • An ideal Broadband service for your Business -completely customized according to your Business requirements

If you’re searching for a high-speed internet connection, Hathway Broadband is a great option. This organisation has made a reputation for itself even amid industry leaders such as Tikona and Act Fibernet. Continue reading Selectra for more information about alternative broadband options and improvements.

Frequently Asked Questions

What should I do if my Hathway Broadband is not working?

Please follow the simple troubleshooting instructions listed below.

Step 1: Reset the Router by holding down the Reset Button on the back of the D-Link Router for 15 seconds.

Step 2: The Router’s lights will begin to flicker, and the router will be reset.

You may now connect to the Internet using Wi-Fi.

If this doesn’t work, you should consider contacting the Hathway broadband customer care number.

While Hathway has created a great name for itself in a short period of time, Hathway Broadband in Bangalore, Pune and Chennai is very popular for affordable plans and great network access.

What is Hathway?

Hathway Cable & Datacom Limited (Hathway) is a significant supplier of Cable Broadband services in India. It also offers Cable Television services via its fully owned subsidiary, Hathway Digital Private Limited, which is India’s biggest Multisystem operator. Hathway’s mission is to be a single point of access provider, delivering a converged world of information, entertainment, and services into the home and workplace.

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