BSNL Cloud PABX services

BSNL has packaged Cloud PABX services and SIP Trunk {through BSNL’s Open Policy on free EPABX’s PABX (Private Automated Branch Exchange) Franchisees} to appeal to business clients. The Competent Authority has concluded making some competent packaged SIP Trunk and Cloud PABX Plans available for SMART OFFICE OFFERING to small, medium, and large businesses:

For Medium, Micro and small Business Segments, the responsible Authority has decided to provide bundled SIP Trunk & Tariff plans for Cloud based PABX services as follows:

Bharat Enterprise Value (in Rs.)Bharat Enterprise Basic (in Rs.)Particulars
2200 1100Monthly Rental Plan (Centrex Calling)
44442222BSNL / Other Network Free Monthly Calls (STD + Local)
84digital extensions on Mobile app, PC and IP phone
21SIP Channels (Free DIDs @ 2DIDs
3 Months3 MonthsMinimal Subscription Period

A small scaled business client can choose a combination of any two from the following two tables.

Monthly SIP Trunk Costs (In Rs.)Total Monthly Free calls (STD + Local) in Rs.Concurrent Channels (CC)Total No. of Free DIDs @ 2DIDs/CC

CPABX Configurations

Total Monthly Rental for
Cloud PABX Ports (In Rs.)
No. of ExtensionsMin Sign Up period in Months
2500203 / 6 / 12 Months
3750303 / 6 / 12 Months
5000403 / 6 / 12 Months
6250503 / 6 / 12 Months

A medium scaled entrepreneur may choose a combination from the following two tables.

Monthly SIP Trunk Charges (in Rs.)Total Monthly Free calls (Local + STD) in Rs.Concurrent Channels (CC)Total No. of Free DIDs @ 4DIDs/CC
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Total Monthly Rental for
Cloud PABX Ports (In Rs.)
Number of ExtensionsMin Sign Up period in Months
7350703 / 6 / 12 Months
9450903 / 6 / 12 Months
126001203 / 6 / 12 Months
157501503 / 6 / 12 Months
189001803 / 6 / 12 Months
Charges (in Rs)Service
0.7Call Charges (STD + Local) per min (60sec pulse)
125Extra digital extension each month
140Voice mail per extension each month
150Additional features (per feature) each month
299Audio conferencing (Toll Free Dial In number) each month * [ not implacable for Bharat Enterprise – Basic Plan]

Extra DIDs needed by the user will be given at Rs 10/- per DID, up to a total of 10 DIDs per concurrent channel, in addition to the above specified Free DIDs.

SIP Trunks with fewer than 50 concurrent channels (small business sector) will be provided through FTTH with a static IPv4 address. Customers can choose between getting a new FTTH connection with a suitable plan and a static IPv4 address (which is required by BSNL) or upgrading an existing BSNL FTTH connection to an appropriate plan having a static IPv4 address. On the prices for this FTTH connection, there would be no revenue sharing between BSNL and PABX Franchisee.

Please visit if you have any questions or would like further information.

GST is not included in any of the expenses listed above. The aforementioned instructions will take effect on October 22, 2021.

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