Alliance Broadband: Overview, Plans, Benefits And Customer Support

Alliance Broadband: Overview, Plans, Benefits And Customer Support

Alliance Broadband: Overview, Plans, Benefits And Customer Support

alliance broadband

Alliance Broadband is a popular internet service provider, especially in Kolkata, which has made the internet experience more pleasant. How? Simply by bringing unlimited and limited high-speed broadband internet to homes and offices and other areas.


What Is Alliance Broadband?

Isn’t it a good business strategy for some broadband service providers to target a high-volume regional customer base and go above and beyond delivering strong internet connection and quality service? Well, ask an Alliance Broadband customer!

Since then, Alliance was born in January 2003 and has shown decent improvement in its customer base. According to CEIC Data, Alliance Broadband Services Pvt. Ltd. reportedly had 4,996 subscribers in 2006 and 197,160 subscriptions (until 2018).

Alliance Broadband Services Pvt. Ltd. is not just a Category ‘A’ Internet Service Provider but also East India’s first ISO-accredited broadband service provider

Alliance Broadband Plans

As part of its marketing strategy and target audience, Alliance Broadband offers comprehensive plans to its customers in Kolkata. However, they have started expanding their market to other cities in India as well. We’ve mentioned Alliance Broadband plans in Kolkata and other parts of the country.

Alliance Broadband Kolkata Plans

Kolkata dwellers, here are the popular Alliance WiFi Plans that might attract you!

Plan NamePriceInternet SpeedValidityOTT SubscriptionOTT Offer
ENTRYRS. 700100 Mbps6 months rechargeHoichoi, Hungama, AddatimesFree Subscription to 3 months of AMAZON PRIME
SMARTRS. 850125 Mbps6 months rechargeHoichoi, Hungama, Addatimes, ZEE 5
  1. Free Subscription to 3 months of AMAZON PRIME
  2. 6 months Hotstar
  3. SonyLIV free
CRUISERS. 1000150 Mbps6 months rechargeHoichoi, Hungama, Addatimes, ZEE 5, Sony, StarFree Subscription to 3 months of AMAZON PRIME
PREMIUM+RS. 1150175 MbpsUnknownHoichoi, Hungama, Addatimes, ZEE 5, Sony, StarN/A
SPEED+RS. 1500250 MbpsUnknownHoichoi, Hungama, Addatimes, ZEE 5, Sony, StarN/A
FLASH+RS. 2600400 MbpsEvery month rechargeHoichoi, Hungama, Addatimes, ZEE 5, Sony, Star
INNOVATORRS. 3500510 MbpsEvery month rechargeHoichoi, Hungama, Addatimes, ZEE 5, Sony, StarAMAZON PRIME subscription for free
GIGABLASTRS. 70001024 MbpsEvery month rechargeHoichoi, Hungama, Addatimes, ZEE 5, Sony, StarAMAZON PRIME subscription for free
STARTERRS. 50060 MbpsN/AN/AN/A
ZOOMRS. 60075 Mbps6 months rechargeN/A
PRIME+RS. 650100 Mbps6 months recharge, 2 months free andN/AN/A
8 months recharge, 4 months free
PREFERRED+RS. 850140 Mbps6 months recharge, 2 months free andN/AN/A
8 months recharge, 4 months free
CORP_175RS. 1150175 MbpsUnknownN/AN/A
CORP_250RS. 1500250 MbpsUnknownN/AN/A
CORP_400RS. 2600400 MbpsUnknownN/AN/A
CORP_510RS. 3500510 MbpsUnknownN/AN/A
CORP_1GRS. 70001024 MbpsUnknownN/AN/A

Alliance Broadband Plans – Rest of India

Dwellers outside Kolkata, don’t worry, Alliance Broadband also provides attractive plans to you:

Plan NamePriceInternet SpeedValidityOTT SubscriptionOTT Offer
ENTRYRs. 70060 Mbps6 months rechargeHoichoi, Hungama, AddatimesFree Subscription to 3 months of AMAZON PRIME
SMARTRs. 85080 Mbps6 months rechargeHoichoi, Hungama, Addatimes, ZEE 53 months AMAZON PRIME free, 6 months Hotstar and SonyLIV free
RAPIDRs. 950100 Mbps6 months rechargeHoichoi, Hungama, Addatimes, ZEE 53 months AMAZON PRIME free
CRUISERs. 1000100 Mbps6 months rechargeHoichoi, Hungama, Addatimes, ZEE 5, Sony, Star3 months AMAZON PRIME free
SWIFTRs. 1350125 Mbps6 months rechargeHoichoi, Hungama, Addatimes, ZEE 5, Sony, Star3 months AMAZON PRIME free
BLAZERs. 2000150 MbpsUnknownHoichoi, Hungama, Addatimes, ZEE 5, Sony, StarAmazon Prime Free
BROWSERs. 40020 MbpsUnknownN/AN/A
PACERs. 50050 MbpsUnknownN/AN/A
QUICKRs. 67570 Mbps6 months recharge, 2 months free and, 8 months recharge, 4 months freeN/AN/A
CORP_100Rs. 950100 MbpsN/AN/AN/A
CORP_125Rs. 1350125 MbpsUnknownN/AN/A
CORP_150Rs. 2000150 MbpsUnknownN/AN/A

Alliance Broadband Benefits

Alliance Broadband’s main selling point is providing fast internet so they can rid themselves from the constant struggle and frustrations of buffering.

The company’s other key USPs / benefits include:

  • Zero Complacency: Alliance promised to monitor the entire ecological chain genuinely! What does it mean? It means that their team will oversee your onboarding, installation, and servicing throughout your stay with Alliance and will not leave any room for complacency.
  • Excellent Customer Service: Their customer servicing skills are absolutely unbeatable. We will share some authentic customer reviews for you to read in the coming sections.
  • Strong knowledge of current customer trends and behaviors: Alliance truly believes in the quote ‘Adapt or Die.’ Their team takes an active interest in understanding the ever-changing internet needs of today’s customers.
  • Smart Plan economics: Alliance broadband packages are competitive yet serve a wide range of customers with different income brackets.
  • Reliable Vendor Partners: The company believes that all other USPs will not hold if its network of vendor partners does not provide the quality of services they intend to.

How To Get A New Alliance Broadband Connection

You can easily get a new Alliance Broadband connection by following the steps given below:

  1. Visit the official Alliance Broadband website and click on ‘New Connection’
  2. Fill out the form with details like City, Phone Number, Speed needed, etc.
  3. After filling the form, click on ‘Submit’
  4. A customer representative from Alliance Broadband will contact you and help you with the further steps

Alliance Broadband Installation Charges Alliance Broadband is one of the few companies that offers installation of a new connection at no cost!

How To Pay Alliance Broadband Bill?

To ensure their customers are able to easily pay or recharge their Alliance Broadband bill, the company offers multiple payment options, including on their website and third-party applications like Paytm. We’ve given a detailed breakdown of how you can pay or recharge your Alliance Broadband online:

Pay Alliance Broadband Bill Using Website

  1. Visit the official website portal of Alliance Broadband
  2. Enter your customer ID and fill out the Captcha code
  3. Add the amount you want to pay
  4. You’ll be redirected to the payment page, make the payment
  5. Once completed, your broadband connection will be recharged

Pay Alliance Broadband Bill Using Paytm

  1. Launch the Paytm app on your smartphone
  2. Navigate to the ‘Recharge and Pay Bills’ section
  3. Under the ‘Featured Services’ section, select ‘Landline / Broadband’
  4. Select ‘Alliance Broadband’ and enter the customer ID
  5. To view the bill amount, click ‘Get Bill.’
  6. Make your payment using your favorite method. You can pay using a debit card, a credit card, a Paytm wallet, UPI, or a Paytm postpaid plan. Once you’ve completed the transaction, your connection will be recharged

Alliance Broadband Customer Support

In case of any issues related to your Alliance broadband connection, feel free to drop an email to their customer support team at [email protected] or [email protected].

Alternatively, dwellers of Tamil Nadu can contact the Alliance helpdesk team at +91 7596004885 / 0484-4000878, and dwellers of Andhra Pradesh and Telangana can contact the Alliance helpdesk team at +91 7596080776.

If you are interested in getting a new Alliance Broadband connection, dial 18001200300 or send a quick SMS at +91 63691000 to receive a faster response.

Lastly, you can also seek WhatsApp support at +91 9874331155.

Registered office address instead, users:-

P-31 Nani Gopal Roychowdhury Avenue,

Phillips Crossing,

Kolkata -700014.

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Should You Choose Alliance Broadband?

There are multiple internet service providers on the market, including Airtel, Spectranet,Jio, etc. So, should you choose Alliance broadband? To help you make a decision, we’ve listed a few pros and cons that you can consider:

Pros of Alliance Broadband

  • Unlimited data at an affordable prices.
  • Discounts are available for new clients who are presently applying for a connection.
  • Multiple options for bill payment

Cons of Alliance Broadband

  • Customer service is not reliable
  • There are a lot of internet lagging and speed-related issues.

Frequently Asked Questions

Are there any associated terms and conditions that I should be aware of?

Yes, there are quite a few:

  • Installation and packaging charges will be payable in advance.
  • Please note that the Installation charges will not be refundable.
  • All plans that we mentioned in the table above hold a validity of 30 days.
  • The prices mentioned above are exclusive of taxes.
  • Having a verified mobile number and email address are binding to avail of any of the OTT benefits.
  • FTTH is compulsory on and above 100 Mbps plans.

When you say ‘Rest of India,’ which other cities are covered by Alliance?

‘Rest of India’ includes Bangalore, Mumbai, Chennai, and Hyderabad.

Does Alliance provide WiFi Routers?

You will not get WiFi routers from the Alliance team by default. Users can install any router of their choice and set it up with the help of their internet service providers.

Some routers which have worked well with customers in the past are:

  • TP-Link Archer C6 Gigabit MU-MIMO Wireless Router, Dual-Band 1200 Mbps Wi-Fi Speed, 5 Gigabit Ports, 4 External Antennas and 1 Internal Antenna WiFi Coverage with Access Point Mode, Qualcomm Chipset
  • TP-Link Archer C6 Gigabit MU-MIMO Wireless Router, Dual-Band 1200 Mbps Wi-Fi Speed, 5 Gigabit Ports, 4 External Antennas and 1 Internal Antenna WiFi Coverage with Access Point Mode, Qualcomm Chipset
  • TP-Link Archer AX11000 Next-Gen Tri-Band Gaming Router Wi-Fi 6 UltraFast Speed 10 Gbps Smart with 1.8GHz 64bit Quad-Core CPU, Compatible with Amazon Alexa
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