Airtel Business Enterprise Hub-The One-Stop Digital Platform
Bharti Airtel is the largest telecoms services company in India. On all fronts, Bharti Airtel is making gains in the sector. During the data rate war, the telecommunications operator was tasked with adjusting its prepaid inventory to compete effectively with Reliance Jio, and it is doing the same for the web. However, it also implies that two organizations compete on the backend when it comes to wanting enterprise customers.
What is Airtel Business Enterprise Hub?
Sunil Bharti Mittal’s telecom operator Bharti Airtel launched an Airtel Business Enterprise Hub on November 18th, 2019. This one-stop online platform offers self-care assistance to its organization and SMB (small and medium business) customers.
As the title suggests, this Airtel Enterprise Hub self-care portal will bring together various services businesses can employ in their daily operations.
The portal aims at providing consumers a variety of easy self-care options on a unified platform, including the ability to see, save, and pay bills digitally, check financial status, complete client services, TDS certificate submissions, and access customized summary reports among other things.
Bharti Airtel stated that the “Enterprise Hub would simplify customs procedures and allow them to effectively manage their time by addressing many of their particular connection needs instantaneously. Furthermore, the company has stated that as more enterprise clients use self-care services, it would be able to utilize its service teams’ efficiency and time-management skills to improve the provision of customer assistance.
After investing a significant amount of time investigating client demands and identifying their needs for a time-saving yet simple one-stop portal offering customer support, we created and developed the platform. We urge all of our clients to visit the portal and take advantage of smooth self-service and our cutting-edge network.”
Airtel Business Enterprise Hub-Operations
Enterprise Hub will provide clients with unprecedented convenience, allowing them to effectively manage their time while meeting their particular connection needs instantaneously. As enterprise clients increasingly use self-care solutions, Airtel will optimize its service teams‘ efficiency and organizational skills to improve customer support delivery.
“As the cornerstone of our digital transformation journey, we are delighted to unveil Enterprise Hub, a site giving a seamless connection for a spectrum of self-care solutions for commercial customers,” said Ajay Chitkara, CEO and Director, Airtel Business.
Enterprise Hub services will first be offered to Airtel Postpaid’s enterprise and SMB clients, with plans to expand to more goods and services in the future.
According to Bharti Airtel, these Enterprise Hub capabilities will first be offered to SMB Airtel postpaid customers before being extended out to additional goods and services. Customers must first join the Airtel Enterprise Hub page on the company’s website to gain accessibility.
Benefits of Airtel Business Enterprise Hub
Benefits of Airtel Enterprise Hub:
- Single interface constituting convenient self-care features
- Make it easier to process for customers
- Enables all parties in the context of time management
- Optimization of the service teams, increase in productivity, and better time management
Cisco and Bharti Airtel have formed a partnership.
In April of 2019, Bharti Airtel established a partnership with Cisco, a US multinational. The telecommunications company began providing advanced network and connectivity services to corporate and Small and Medium Businesses (SMB) clients in India.
Bharti Airtel stated that it would provide Managed Software-Defined Wide Area Network (SD-WAN) services as part of this cooperation. According to Airtel, the Managed SD-WAN solution, based on the Cisco-Viptela platform, will offer real-time insights and built-in security.
Customers will have a clear picture of the flow of data on their networks and the ability to optimize internet traffic with this centralized optimizer policy and monitoring controller.
How To Log In To The Airtel Enterprise Hub?
- Type airtel dot com slash business into your browser’s address bar to get started.
- Next, click the person icon in the upper right corner of the website and select Airtel Enterprise Hub from the drop-down menu.
- Users must first enter their registered email id, following which requires a password. After checking in, users can also reset their password by selecting the ‘forgot password link.
Airtel Enterprise Hub- Access Solutions & Packs
- To control connections and solutions, please pick mobility as the offering. On the home screen, select the ‘Go to Connections’ option.
- To enable data packs for a connection, click the button to visit the connection detail page for the corresponding mobile number.
- Besides the data pack service, click the + symbol.
- You’ll see your current packs as well as the suggested packs for your profile. If you want to delete your current pack, click the delete option. If you want to add a pack, click the add option.
- Select your chosen pack and click proceed to be sent to the comparative page, where you will be given an option to confirm your request.
- To examine the ISD packs for your profile, click on the + symbol next to ISD to see your current ISD service and pack, as well as check if any additional recommended packs are available.
- To lower your ISD call charges, you can modify your ISD solutions and opt for an ISD umbrella package at any moment.
- By tapping on the call rates link, you can obtain the call rates of different ISD services.
Check Out New
Airtel Postpaid Plans!
Airtel Enterprise Hub- Customer Care
There are various measures you can take for contacting the customer support of Airtel. But specifically for the Airtel Enterprise hub, you can go to the area defined for ‘Airtel Thanks for Business.’ It has categories such as Airtel Thanks for Business and tutorials that will help you figure out the way. For more queries, you can also contact the team
Customer Support Email: [email protected]
There is another section for troubleshooting issues that you can use. An extensive list of FAQs will help you out with the most commonly asked questions while setting up or using the service.
Conclusion
The whole aim of the product, Airtel Enterprise Hub is to make entrepreneurs’ life simpler and more compact. The series of services and self-care that are being provided to partners has immensely impacted the enterprise space and is ready to change the space for good.
Frequently Asked Questions
Why is it showing an error when I am trying to log into my account?
The following are possible reasons why you are unable to log onto Airtel Thanks for Business:
We were unable to locate your account due to an error: You are either not registered or have supplied an invalid user name. Signup for Airtel Thanks for Business is needed before logging in. While auto-register is available for existing clients, you may have to self-register in exceptional circumstances.
Invalid credentials: The reason for this is that the password was entered incorrectly.
What does the Airtel Self-Service Portal entail?
Enterprise customers have access to a self-service portal. Enterprise Hub will provide clients with unprecedented convenience, allowing them to better carry out their tasks while having a variety of their particular connection needs to be met in real-time.
How can I start with business with Airtel?
To be eligible for business with Bharti Airtel, all potential partners must complete the enrollment process. The client would be included in Airtel’s Supplier Base and given a registration code if the project was completed successfully. For new business prospects, only registered partners will be considered.