Based on the criteria of 30 Cr BSNL revenue, proximity in Geographical area, Scorecard of Technical infrastructure, Number of connections, business potential etc. of the BA and no. of SDCA in each BA, the number of BAs has been reduced to 158.
Business Area will exist as a Primary Business Unit/Profit Centre/Primary Accounting Unit and the existing concept of SSA as an independent Business & Administrative unit, will cease to exist from 01.09.2020.
Category and Structure of Business Area
BAs have been classified in 4 categories:- Very Large , Large , Medium, and Small based on the size, available Telecom infrastructure, connections and revenue etc.- I
Category 1- Very Large BA: BA with revenue more than Rs. 250 Cr and this shall be headed by PGM level officer/Executive (5 BA-Bangalore, Hyderabad, Pune, Ernakulum & Ahmedabad)
Category 2- Large BA: BA with revenue 125-250 Cr or and quite large Geographical area, high business potential i.e. tier-2 cities, state capital having revenue > 80 Cr etc. (2s BA)
Categorv 3- Medium BA: BA with revenue >50 Cr and <125 Cr and not in the list of category 3 &4 – to be headed by Sr. GM /GM level-Executives/ officer (63 Nos)
Category – 4 Small BA: BA with revenue <= 50cr to be headed by Sr. GM / GM level Executives/ officer (65 Nos).
All the BSNL Operational Offices in each Business area of every circle shall carry out following activities concerned with
- Network Operation
- Sales& Marketing
- Customer Services
- Revenue Collection & Persuasion – both Soft Recovery and Hard Recovery
BSNL Business Area List
| Circle | New Business Area (BA) |
|---|---|
| Assam | Dibrugarh |
| Jorhat | |
| Kamrup, Bongaigaon | |
| Silchar | |
| Teznur, Nazaon | |
| Andhra Pradesh | Vijayawada |
| Ananthapur with Cuddapah | |
| Chittoor (Tirupathi) | |
| Eluru (West Godavari) | |
| Guntur with Ongole | |
| Kurnool | |
| Nellore | |
| Rajahmundry (East Godavari) | |
| Srikakulam with Vizianagaram | |
| Visakhapatnam | |
| Bihar | Patna with Ara, Haiipur |
| Bhagalpur with Katihar, Khagaria, Munger | |
| Darbhanga with Begusarai, K.ishanganj, Madhubani, Saharsa | |
| Gaya | |
| Muzaffarpur, Bettiah, Chapra, Motihari, Samastipur | |
| Chhattisgarh | Bilaspur with Raigarh, Sarguja |
| Raipur with Durg | |
| Bastar | |
| Gujarat | Ahmedabad, Nadiad |
| Bhavnagar, Amreli | |
| Bhuj, Palanpur | |
| Junagadh, Jamnagar | |
| Mehsana, Himatnagar | |
| Rajkot, Surendranagar | |
| Surat, Bharuch | |
| Vadodara, Godhra | |
| Valsad | |
| Haryana | Ambala |
| Faridabad | |
| Gurgaon | |
| Hisar | |
| Kamal | |
| Rewari | |
| Rohtak, Jim, Sonipat | |
| H.P. | Shimla |
| Dharamshala | |
| Mandi, Kullu | |
| Hamirpur | |
| Solan | |
| Jharkhand | Dhanbad, Durnka |
| Jamshedpur | |
| Ranchi, Dalotgani, Hazaribazh | |
| J&K | Jammu, Rajouri, Udhampur |
| Sri Nagar | |
| Leh | |
| M.P. | Bhopal, Raisen, Rajgarh, Sagar, Vidisha |
| Indore, Devas, Dhar, Khargone | |
| Jabalpur, Damoh, Mandia | |
| Gwalior, Gune, Morena, Shivpuri | |
| Hoshangabad, Betul, Khandwa | |
| Narsingpur, Chhindwara,Balaghat, Seoni | |
| Satna, Chattarpur, Parma, Rewa, Shahdol, Sidhi, | |
| Ujjain, Jhabua, Mandsaur, Ratlam, Shajapur | |
| Maharashtra | Ahmednagar, Beed |
| Amravati, Akola, Yeotmal | |
| Aurangabad, Buldhana, Jalna | |
| Chandrapur, Bhandara, Gadchiroli, Wardha | |
| Goa | |
| Jalgaon, Dhule | |
| Kalyan, Raigad | |
| Kolhapur with Ratnagiri, Sindhudurg | |
| Nagpur | |
| Nanded with Parbhani, Latur | |
| Nasik | |
| Pune | |
| Satara, Sangli | |
| Solapur, Osmanabad | |
| Karnatka | Bangalore with Kolar |
| Mysore with Mandya, Madikeri | |
| Belgaum, Bijapur | |
| Bellary, Raichur | |
| Gulbarga, Bidar | |
| Hubli, Davangere, Karwar | |
| Mangalore (Dakshin kannada) | |
| Shimoga, Chikmagalur | |
| Tumkur, Hassan | |
| Kerala | Ernakulam |
| Trivandrum | |
| Alappuzha | |
| Kannur | |
| Kollam | |
| Kottayam | |
| Kozhikode | |
| Malappuram | |
| Palakkad | |
| Pathanamthitta | |
| Thrissur | |
| NE-I | Meghalaya |
| Mizoram | |
| Tripura | |
| NE-JI | Arunachal Pradesh |
| Manipur | |
| Nagaland | |
| Odisha | Balsore, Baripada |
| Bcrhampur | |
| Bhubaneswar, Phulbani | |
| Cuttack, Dhenkanal, Kenojhar | |
| Koraput, Bhavanipatna | |
| Rourkela | |
| Sambalpur, Balangir | |
| Punjab | Amritsar, Pathankot |
| Chandigarh, Ropar | |
| Ferozpur | |
| l Ioshairpur | |
| Jalandhar | |
| Ludhiana | |
| Sangrur, Bhatinda, Patiala | |
| Rajasthan | Ajmer, Bhilwara |
| Alwar, Bharatpur | |
| Bikaner, Nagaur, Snganganagar | |
| Jaipur, Tonk | |
| Jhunjhunu, Churn, Sikar | |
| Jodhpur, Banner, Jaisalmer, Pali | |
| Kota, Bundi, Jhalwar, Swainiadhopur | |
| Udaipur, Banswara, Sirohi, Chirtorgarh | |
| Tamilnadu | Coimbatore with Nilgiris |
| Cuddalore | |
| Erode | |
| Madurai, Karaikudi, Virudhunagar | |
| Nagercoil | |
| Pondicherry | |
| Salem, Dharrnapuri | |
| Thanjavur, Kumbakonam | |
| Trichv | |
| Tirunelveli with Tuticorin | |
| Vellore | |
| Telangana | Hyderabad |
| Medak (Sangareddy) with Mahabubnagar | |
| Nalgonda with Khammam | |
| Nizarnabad with Adilabad | |
| Warangal with Karimnagar | |
| UP (East) | Lucknow |
| Allahabad | |
| Faizabad with Bahraich, Barabanki, Gonda | |
| Gorakhpur with Azamgarh, ballia, Basti, Deoria, Mau | |
| Jhansi with Banda, Hamirpur, Orai | |
| Kanpur with Fatehpur, lJnnao | |
| Sitapur with Farrukhabad, Hardel, l.akhimpur, Shahjahanpur | |
| Sultanpur with Jaunpur, Partapgarh, Raebarelli, | |
| Varanasi with Ghazipur, Mirzapur | |
| UP (West) | Agra with Etah, Etawah, Mainpuri, Mathura |
| Bareilly with Badaun, Moradabad, Pilibhit, Rarnpur | |
| Ghaziabad with Aligarh, Bulandshahar | |
| Meerut with Muzaffarnagar, Bijnore, Saharanpur | |
| Noida | |
| Uttaranchal | Almora with Nainital |
| Dehraduu with Uttarakashi (New Tehri) | |
| Haridwar with Srinagar (GWL) | |
| West Bengal | Kolkata with Berhampore, Krishnanagar, |
| Asansol with Suri | |
| Gangtok | |
| Kharagpur with Bankura, Purulia | |
| Siliguri with Coochbehar, Jalpaiguri, Maida, Raiganj |
Finally, after merging many SSAs (Secondary Switching Areas) into new BAs, there are total 158 business area across the country.